Privacy Policy
Last updated: March 2026
1. Who we are
DamonWills is a will writing and estate planning service based in the United Kingdom. Our contact email is hello@damonwills.uk.
We are committed to protecting your personal information and being transparent about how we use it. This policy explains what data we collect, why we collect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What information we collect
We may collect the following categories of personal information:
- •Identity information: full name, date of birth, title/prefix
- •Contact information: email address, phone number, postal address
- •Financial information: information about assets and property, relevant to your estate planning (not payment card details)
- •Health information: where relevant to a Health & Welfare LPA, limited health-related information you choose to share
- •Communications: messages, questions, and enquiry details submitted via our website or by email
- •Technical data: IP address, browser type, and website usage data (where analytics are used)
3. How we use your information
We use your personal data for the following purposes:
To provide our services
To draft, review, and process your Lasting Power of Attorney, Will, or other estate planning documents.
To communicate with you
To respond to your enquiries, send you updates about your case, and provide important service information.
To comply with legal obligations
We may be required to retain certain records for legal and regulatory compliance purposes.
To improve our services
To understand how clients use our service and make improvements to our website and processes.
4. Legal basis for processing
We process your personal data on the following legal bases under UK GDPR:
- •Contract: processing is necessary to fulfil the service agreement between you and DamonWills
- •Legal obligation: where we are required to process data to comply with applicable law
- •Legitimate interests: to operate and improve our business, where this does not override your rights
- •Consent: where you have explicitly agreed to certain processing (e.g. marketing communications)
5. How we share your information
We do not sell your personal data. We may share your information with:
- •The Office of the Public Guardian (OPG) — as required to register your Lasting Power of Attorney
- •HM Courts & Tribunals Service — where legally required
- •Third-party service providers — such as secure document storage or email delivery providers, who process data on our behalf under data processing agreements
- •Legal or regulatory authorities — where we are required to disclose information by law
6. How long we keep your data
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements. For will writing and LPA services, we typically retain case records for a minimum of 6 years following completion of the matter, in line with standard professional practice. Enquiry records where no instructions are given are held for a shorter period and then securely deleted.
7. Your rights
Under UK GDPR, you have the following rights:
Right of access
Request a copy of the personal data we hold about you
Right to rectification
Ask us to correct inaccurate or incomplete data
Right to erasure
Request deletion of your data in certain circumstances
Right to restrict processing
Ask us to limit how we use your data
Right to data portability
Receive your data in a structured, machine-readable format
Right to object
Object to processing based on legitimate interests
To exercise any of these rights, please contact us at hello@damonwills.uk. We will respond within one calendar month.
8. Cookies
Our website may use cookies or similar technologies to improve your browsing experience. These may include essential cookies required for the site to function, and analytics cookies to help us understand how visitors use the site. You may disable cookies in your browser settings, though this may affect certain functionality.
9. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All data is stored securely. Where third-party processors are used, we ensure they meet adequate data security standards.
10. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
11. Changes to this policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated to existing clients. The most current version will always be available on this page.
12. Contact us
For any questions about this Privacy Policy or how we handle your data, please contact us at: